Herzing Issue Tracker: Sources and References
The following sources were reviewed in the preparation of this document. All findings are tied to specific source documents. Nothing in this document was invented or assumed.
Institutional Documents[edit | edit source]
- Prelicensure Student Handbook 2026, Herzing University MSN-DE Program (SICCED09255468)
- Defense Bundle 2026-04-29, the reporting student
- Defense Bundle 2026-04-30, the reporting student
- Defense Bundles and Institutional Materials, May 2026, the reporting student
- Herzing University Official Memorandum, "Catalog and Policy Changes Effective Summer 2026 Semester," To: All Herzing University Students, May 4, 2026 (photograph shared via Facebook post)
- Herzing University Undergraduate / Graduate Catalog: [1]
- Herzing University Licensure / Certification Disclosure Tracker, Nursing (May 6, 2024): [2]
EthicsPoint Reports[edit | edit source]
- EthicsPoint Report #1, the reporting student, September 18, 2025, filed against Student G, Student AT, Student T re academic dishonesty, unauthorized recording, retaliation, 14 evidence files uploaded
- Notion Workspace (submitted as evidence with EthicsPoint Report #1): [link redacted]
- EthicsPoint Report #2, the reporting student, December 3, 2025, re AI academic dishonesty (ChatGPT tracking URLs), 13 screenshots uploaded November 27, 2025
- Email: ADA/Title IX Coordinator Emilie Thompson to the reporting student, December 2, 2025, supplement to EthicsPoint Report #2
- Email: the reporting student to Emilie Thompson and Danielle Laban, December 3, 2025, supplement to EthicsPoint Report #2
- EthicsPoint Report #3, the reporting student, May 7, 2026, Report Key [redacted], re Student G NU725-7D AI use (ChatGPT URL markers in all three references)
GroupMe Archives[edit | edit source]
- MSN-DE DEC 2026 COHORT GroupMe, September 2025 through May 2026
- Herzing Nursing 2027 GroupMe
- Herzing MSNDE 2026 GroupMe, January through June 2025
- Health Assessment NSG121 GroupMe, January through April 2025
- Herzing ProctorU Students GroupMe
- Herzing MSN-PNP Summer 2025 GroupMe
- GroupMe message: Student J, NSG621 mid-week assignment additions, May 2026
- GroupMe message: Student AG, Celia Pfaff resignation forwarded, May 2026
- GroupMe message: Student AD, remediation packet zero appeal, April 28, 2026
Microsoft Teams / Email Archives[edit | edit source]
- SNA Board Leadership Microsoft Teams Chat, April through May 2026
- SNA Email Chain, April through May 2026
- HOSNA Chapter Bylaws (2026)
- SNA Membership Roster (June 2025)
- NSNA Shared Governance Document (2024)
- Student B SNA Transition Letter
Email Correspondence[edit | edit source]
- Email: the reporting student to Dr. Prashad / Dr. Black / Dr. Brown / Dr. Gregg re duplicate work; Dr. Tressler reply May 5, 2026; Dr. Prashad reply May 6, 2026; Dr. Laban reply May 6, 2026, May 4 through 6, 2026
- Email chain re NSG525 Duplicate Quiz Answers, the reporting student to Dr. Gombar / Dr. Gregg; Dr. Gombar and Dr. Gregg replies, May 2026
- Email thread "duplicate answers on Week 1 Pathophysiology Review," Sandra Russell J.D. BSMT (ASCP) to Dr. Ashley Jennings DNP MSNEd APRN FNP (Adjunct Faculty); Dr. Jennings reply confirming inaccuracy sent to leadership, May 5, 2026
- Email: Celia Pfaff (cpfaffjump@herzing.edu) to Student AG re resignation effective that morning, May 2026
- Email: Christina Kennedy (chrkennedy@herzing.edu) to the reporting student re clinical placement and role transition, May 7, 2026
- Email: Ariel E. Warner, Potomac Law Group PLLC, to the reporting student re ProctorU / Meazure Learning claims and records hold, May 7, 2026
- Email: Sandy Russell J.D. BSMT to Dr. Ashley Jennings DNP re duplicate quiz answers, Pathophysiology Review, May 5, 2026
- Grade Appeal Decision, academicappeals@herzing.edu to the reporting student, April 24, 2026
- Accommodation Request email, the reporting student ([email redacted]) to ada@herzing.edu, emthompson@herzing.edu, ppitts@herzing.edu, rprashad@herzing.edu re clinical schedule as 8-hour shifts, November 9, 2025
- Accommodation Plan emails, Dr. Laban (December 2025): "250% time testing link"; ProctorU accommodation reminder (April 28, 2026): "NSG521 RN Fundamentals NGN Final Exam 2026 Spring C Accommodations 250%"; October 2025: 200% time on timed testing
- Financial Aid emails, fa@herzing.edu to the reporting student, July 22, 2025 and July 29, 2025 re documentation requests
- McChesney / the reporting student email chain re Grad Plus Loan backend correction, March through April 2026
- Email: the reporting student to Emilie Thompson and IT re screen reader incompatibility with Outlook and IT blocking external accessibility software, April 28, 2026
- Bookstore email thread re scrubs size issue, the reporting student and Jeanette Ward (Bookstore Admin), September 2025 through January 2026
- Email chain: the reporting student to Dr. Rachel Powell / Student A / Student AA re Meeting, May 26 to 27, 2026 (clinical placement regional fragmentation, advisor misconduct, student distress)
- Email from Student A re Urgent: Clinical Rotation Assignment Still Incorrect, May 25 to 26, 2026 (communicating since 5/12/26; clinical begins 5/28/26; Group K vs Group H error; IT confirmed fix takes less than a minute)
- Herzing University Weekly Report, Week Ending May 17, 2026, the reporting student
- Enrollment emails to [email redacted], July 14, 2025
- IT Support Ticket INC0479039, July 14, 2025, IT staff notation re enrollment system access issue
- Email thread: the reporting student to Dr. Danielle Laban, ADA, Emilie Thompson, David Steele, Shannon Bishop, Dr. Stephanie Black, Dr. Raywattie Prashad, Dr. Stacey Gombar, Dr. Nicole Franklin, ProctorU Compliance, and Meazure Learning, subject Exam and Fw: Exam, July 15, 2026 (proctor remote control of student device; magnification and read aloud disabled mid-exam)
- Email: Dr. Danielle Laban to the reporting student and others, July 16, 2026, 4:45 PM (Elsevier identified as probable root cause; grade appeal requirement waived)
- Written call summary: Dr. Stacey Gombar to the reporting student, July 15, 2026 (recap of same-day telephone call regarding the NSG524 Exam II disruption)
- Email thread: the reporting student, Dr. Danielle Laban, and Emilie Thompson, subject URGENT and Re: [EXTERNAL] URGENT, July 20 through July 24, 2026 (unresolved accessibility failure; Elsevier investigation; July 24 device settings explanation and the reporting student's dispute of it)
- Audio recording: New Recording 22.m4a, submitted by the reporting student July 21, 2026 (support call during which the reporting student reported a panic attack)
- Email: Meazure Learning Compliance to the reporting student, subject Fw: July 1, 2026 Exam Administration (acknowledgment of an inadvertent PRO Proctor scheduling error), with the reporting student's forwarding message listing five additional delayed exam dates
- Email thread: Meazure Learning support ticket 8041745, subject Re: Reschedule Exam, June 2026 (weather related no-show, reschedule refusal, and wrong exam reviewed)
- Email thread: the reporting student, Dr. Raywattie Prashad, and Dr. Kellie Soles, subject Re: Grade Change for NSG521 and Grade Change (Incomplete grade mechanics; instructor of record not notified of an additional HESI retake)
- Email: Dr. Nicole Franklin to the reporting student, cc Dr. Danielle Laban, subject Spring 2026 NSG521 Final Exam appeal (ProctorU admission of fault; Dr. Stephanie Black approval of a retake)
- Email: Dr. Nicole Franklin to the reporting student, subject CARES Case: Follow-up, June 5, 2026, 8:36 AM, and the reporting student reply of the same date, 3:28 PM (retake request not approved; stated intent to file with OCR and state boards of nursing)
- Email: Heather Klanderman to nursing students, subject Welcome from Your New Clinical Placement and Compliance Coordinator, July 2, 2026, 9:00 AM, and same-day retraction message
- Email thread: Intensives Online, Ilma Stipanovic, and the reporting student, subject Fall 2026, Brookfield, WI: Intensive II Registration Now Open, July 23 through July 26, 2026 (registration opened without clinical schedules or Nashville dates; service animal location accommodation dispute)
- Email: Heather Gregg to the reporting student, cc Jessica Tressler and Dr. Raywattie Prashad, subject Supplemental Materials for Sim Day, August 4, 2026, 10:02 AM (faculty states she does not have access to the session PowerPoint presentations), and the reporting student reply of the same date, 10:15 AM
- Email: the reporting student to Dr. Danielle Laban, Dr. Raywattie Prashad, Heather Gregg, ADA, Emilie Thompson, and David Steele, subject Sims, August 4, 2026, 9:09 PM (virtual simulation slides not provided 24 hours in advance; screen share pixelated and incompatible with screen reader and zoom)
- Email thread: Heather Gregg, Dr. Raywattie Prashad, and the reporting student, subject V-Sim Make Up, August 4, 2026 (make-up hours arrangement and accommodation applicability)
- Email thread: Starr Williams-Headen and Student A, subject Fall 2026 Clinical Schedule and Planning (employer based preceptor proposal; student request for a program secured placement), provided as screenshots by the reporting student
- Relayed email text: Student A to Starr Williams-Headen re Fall 2026 clinical scheduling, level appropriate placement, and advance site notification, relayed to the reporting student by text message
Facebook Archive[edit | edit source]
- Herzing Direct Entry MSN Facebook Group Export, December 2022 through May 2026, Topical / Keyword Review (Volume 6)
- Herzing Direct Entry MSN Facebook Group Export, December 2022 through May 2026, Exhaustive Line-by-Line Review: 34,887 lines, 1,350 posts, 14,112 comments, 8 systematic passes (Volume 7)
Canvas Screenshots and LMS Evidence[edit | edit source]
- NSG525 (Clinical II / Med-Surg I) Week 1 Quiz, duplicate answer choices, Questions 7 and 9, May 2026
- NSG621 (Clinical IV) Canvas Assignment List, Unit 1 mid-week additions, May 2026
- NU725-7D Discussion Post screenshots, the reporting student original posts and Student G AI-generated posts with ChatGPT URL markers, May 5 to 11, 2026
- herzing.instructure.com screenshot, Canvas scheduled maintenance / ShinyHunters breach remediation, 4:18 PM May 7, 2026
- Canvas screenshot, NSG633-7H, 2253A18 (Safety and Quality) Faculty and Course Information page, blank template, May 21, 2026
- Canvas announcement: NSG525 Synchronous Session Schedule (Dr. Gregg, posted by unknown U user, Posted on date blank), May 27, 2026; Canvas email notification from ClinicalII(NSG525-7E),2026SummerC16 to the reporting student, 9:21 AM May 27, 2026
- Clinician Nexus screenshots, Student A rotation assignments: NSG 522 Group D; NSG 525 Group H (correct) and Group K (incorrect, duplicate), May 2026
Medical Records and Accommodation Letters[edit | edit source]
- Medical accommodation letter from Student A primary care provider (Allina Health MyChart), requesting priority clinical placement, structured communication surrounding clinical placement, advance notice of schedule/clinical changes, extended time, 48-business-hour faculty response requirement
- Academic Accommodations Updated letter, Emilie Thompson, ADA and Title IX Coordinator, February 3, 2026, to Dr. Rachel Powell and Dr. Kellie Soles, cc the reporting student, Dr. Raywattie Prashad, and Dr. Danielle Laban (250 percent testing time; 72 hour assignment extension on request; advance provision of synchronous session PowerPoint slides at least 24 hours prior; recording and transcription of synchronous sessions; testing environment provisions)
- Academic Accommodations Update letter, Emilie Thompson, December 2, 2025 (earlier version of the approved academic accommodations)
- Email: Emilie Thompson to the reporting student and Dr. Danielle Laban, cc Dr. Raywattie Prashad, ADA, and Dr. Stephanie Black, subject Re: Clinical Times, July 20, 2026 (clinical setting accommodations: shifts not exceeding eight hours; shifts ending by 16:30; virtual clinical day capped at eight hours)
Legal Documents[edit | edit source]
- Letter from Ariel E. Warner, Potomac Law Group PLLC, on behalf of ProctorU Inc. d/b/a Meazure Learning, May 7, 2026, confirming records hold and planned communication with Herzing University
Recorded Calls and Meeting Records[edit | edit source]
- Recorded video call and transcript, August 4, 2026, between the reporting student, a representative of Elsevier/HESI who stated he also works with the Meazure Learning side, and Dr. Danielle Laban, Associate Vice President of Student Affairs (joint troubleshooting isolating the accessibility failure to the legacy secure browser build; demonstration of secure browser dictionary, thesaurus, and Wikipedia exposure and desktop bypass; compatibility check calculator defect)
- Screen capture recorded by the reporting student during the August 4, 2026 call and emailed to the Elsevier representative (dictionary panel appearing in place of text to speech, and zoom failure in the legacy secure browser)
Screenshots and Form Records, July and August 2026[edit | edit source]
- Screenshot: Intensive Location Exception Request Form (Microsoft Forms), Acknowledgment and Agreement section, question 13, captured July 25, 2026, 7:16 PM, including the reporting student's verbatim typed non-consent and retaliation objection entered in the form's required response field
- Screenshots: Nursing '27 student group chat, captured July 17, 2026 (cohort member reporting a clinical instructor termination and cancellation of remaining med surg clinical sessions)
- Screenshot: Microsoft Teams group chat, the reporting student to Dr. Raywattie Prashad, Emilie Thompson, Dr. Danielle Laban, and Dr. Stephanie Black, August 4, 2026, 9:17 PM (virtual simulation slides not provided; request for written confirmation of intent to comply with accommodations)
- Screenshots: Outlook thread Fall 2026 Clinical Schedule and Planning between Starr Williams-Headen and Student A, provided by the reporting student
Regulatory Filings[edit | edit source]
- OCR Electronic Complaint Submission confirmations, U.S. Department of Education Office for Civil Rights, July 28, 2026, cc OCR.Denver@ed.gov (two complaints filed), and the reporting student's forwarding message to Herzing leadership of the same date
- U.S. Department of Education Office for Civil Rights Discrimination Complaint Form, completed drafts with Attachment A statements of facts, prepared 2026 (ProctorU and Elsevier testing accommodation failures; Fall 2026 Intensive II registration and location accommodation dispute)
News and Media Sources[edit | edit source]
- WFTV Channel 9, Jake Jordan, "Major cybersecurity breach hits Canvas, exposing millions of students' and teachers' data," May 7, 2026: [3]
- KUTV 2News, Liv Kelleher, "Cyberattack on Canvas potentially compromises millions of users' personal information," May 6 to 7, 2026: [4]
- SecurityAffairs, Pierluigi Paganini, "Educational tech firm Instructure data breach may have impacted 9,000 schools," May 5, 2026: [5]
Online Community and Petition Sources[edit | edit source]
- Change.org Petition, Student AN, re 45% HESI weighting, September 2024: [link redacted]
- Change.org Petition, Handle 11, re Exit HESI benchmark (3.7 GPA student, score below 900), December 20, 2025: [6]
- Change.org Petition, re removing Exit HESI benchmark, December 29, 2025: [7]
- Change.org Petition, December 30, 2025, submitted to EthicsPoint, Nursing Admin, and Registrar: [8]
- the reporting student Student Wiki: [link redacted]