Editing Herzing Issues: ADA and Disability Accommodations (section)

=== HU-021: NSG521 course content embedded instructions in images, making them inaccessible to screen readers; student received zero on 6-hour assignment ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| Critical
! Status
| CONFIRMED
|-
! Issue type
| WCAG / ADA Violation
! Date added
| 2026-04-30
|-
! Owner
| colspan="3" | ADA Coordinator / Course Faculty / IT
|}
'''Finding.''' NSG521 course content embedded instructions in images, making them inaccessible to screen readers; the student received a zero on a six-hour assignment.

'''Evidence.''' Student email thread (2026-04-07 to 2026-04-10), including Dr. Soles, Dr. Laban, and Emilie Thompson (ADA/Title IX Coordinator). The student wrote: "I did complete six hours of this assignment and now credit is being refused directly as a result of me using an accommodation for my disability."

'''Reported statement.'''
<blockquote>The module is not compliant with the act... I did complete six hours of this assignment and now credit is being refused directly as a result of me using an accommodation for my disability that the university said I would not need to have in writing because all of the modules were compliant with WCAG.</blockquote>

'''Standards.''' WCAG 2.1 Guideline 1.1.1 (Non-text content: all non-text content has a text alternative); ADA Title II; Section 504; Section 508 of the Rehabilitation Act. Embedding assignment instructions in images without alt text is a direct WCAG 1.1.1 violation.

'''Impact.''' The student received a zero on an assignment completed over six hours because of inaccessible course content. The academic record was directly harmed by a WCAG violation, potentially affecting course grade and progression.

'''Notes.''' ADA Coordinator Emilie Thompson was actively engaged. The zero was disputed and the ADA office was investigating. The outcome is not confirmed in the available evidence. See also {{HU|HU-022}} for related institutional misrepresentation.

<span id="HU-022"></span>