Editing Herzing Issues: Financial Aid (section)

=== HU-060: Herzing student (Clarksville/Nashville campus) reported that failing a course requires paying $500 fee to retake; fee not prominently disclosed in enrollment materials ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| Medium
! Status
| POSSIBLE
|-
! Issue type
| Undisclosed Per-Course Retake Fee
! Date added
| 2026-05-05
|-
! Owner
| colspan="3" | Financial Aid / Academic Affairs / Bursar
|}
'''Finding.''' According to the tracker, a Herzing student at the Clarksville/Nashville campus reported that failing a course requires paying a 500 dollar fee to retake it, and that this fee does not appear to be prominently disclosed in enrollment materials, compounding the financial harm for students who fail courses due to documented institutional failures.

'''Evidence.''' Facebook comment thread (April 7, 2026): Anonymous participant 615, identifying as a Herzing Clarksville/Nashville campus student. Source Group: Defense Bundles and Institutional Materials (May 2026).

'''Reported statement.''' Anonymous participant 615 states that the HESI exam counts for 40 percent of the final grade and that retaking a failed course costs 500 dollars.

'''Standards.''' 34 CFR §668.41-43: all costs associated with enrollment, including fees for course repeats, must be disclosed in the cost of attendance information provided to students before enrollment. HEA §484 (20 U.S.C. §1091): students must have access to accurate cost information.

'''Impact.''' A student who fails a course due to an institutional failure (ProctorU false-flag, Sherpath outage, WCAG-inaccessible content) and is then charged 500 dollars to retake the course suffers compounding financial harm.

'''Notes.''' POSSIBLE, the comment comes from an anonymous Facebook user and describes campus-based policies that may differ from the online program. Verification against the current Herzing University catalog and enrollment agreements is required.

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