Editing Herzing Issues: Grading and Academic Records (section)

=== HU-045b: Escalation to the Dean and others produced no resolution, leaving the student without effective recourse after the grading failure ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| High
! Status
| CONFIRMED
|-
! Issue type
| Administrative Non-Response / Lack of Recourse
! Date added
| 2026-05-04 (split 2026-06-06)
|-
! Owner
| colspan="3" | Dean of Nursing / Academic Affairs
|}
'''Finding.''' Per the tracker's evidence, after the failure the student reported reaching out to everyone, including the Dean, and that nothing was done. Combined with an unmonitored grade-appeal channel, the non-response left the student without effective recourse.

'''Evidence.''' Herzing MSNDE 2026 GroupMe (March 5, 2025), Student P. Source group: Herzing MSNDE 2026 GroupMe.

'''Reported statement.''' Student P states that she reached out to everyone, including the Dean, and that nothing was done.

'''Standards.''' ACEN Standard 4 and Handbook page 20 (grade-appeal procedures must be accessible and responsive). A lack of response to a direct escalation, alongside an unmonitored appeals inbox, removes effective recourse. Lead: {{HU|HU-045}}. See {{HU|HU-016}} (unmonitored grade-appeal inbox).

'''Impact.''' A student facing an erroneous failure had no functioning channel to obtain review, which compounded the underlying grading failure.

'''Notes.''' Sub-issue of {{HU|HU-045}} (lead). Split 2026-06-06. Cross-reference {{HU|HU-016}}.

<span id="HU-057"></span>