Editing Herzing Issues: Clinical Placement (section)

=== HU-154a: Two officials gave conflicting clinical start times four minutes apart the evening before clinical (Dr. Powell 6:45 am at 4:49 PM; Professor Frazier 6:30 am at 4:53 PM) ===
{| class="wikitable" style="width:100%"
! style="width:12em" | Severity
| Medium
! style="width:12em" | Status
| CONFIRMED
|-
! Issue type
| Conflicting Clinical Start Times From Two Officials
! Date added
| 2026-06-04 (split 2026-06-06)
|-
! Owner
| colspan="3" | Dr. Rachel Powell / Professor Troy Frazier FNP-BC
|}
'''Finding.''' Hours after the alignment meeting, two officials sent conflicting clinical start times four minutes apart. At 4:49 PM, Dr. Rachel Powell wrote that Professor Frazier would meet the reporting student in the front lobby for a clinical start time of 6:45 am. At 4:53 PM, Professor Troy Frazier wrote that clinic would begin at 6:30 am, with a fifteen-minute brief, hospital shift change beginning at 6:50, an eight-hour shift concluding at 2:30 PM, and a debrief before the end of the shift. Neither email reconciled the difference, leaving the reporting student with two arrival times the evening before clinical.

'''Evidence.''' Email 1, Dr. Rachel Powell (DNP, RN, Director of Clinical Placement and Compliance, National Online), June 4, 2026, 4:49 PM. Email 2, Troy Frazier (Adjunct Clinical Instructor), June 4, 2026, 4:53 PM. Student: The reporting student. Source Group: Emails June 4, 2026: Dr. Rachel Powell (4:49 PM) and Troy Frazier (4:53 PM).

'''Reported statement.'''
<blockquote>[Powell, 4:49 PM] Professor Fraizer will meet you in the front lobby for your clinical start time of 6:45 am. [Frazier, 4:53 PM] We will begin clinic at 6:30am... Since this is an 8-hour shift, We will conclude at 2:30pm.</blockquote>

'''Standards.''' 34 CFR 668.14 (administrative capability: clear, consistent communication about academic obligations) and ACEN Standard 5 (clinical scheduling details must be accurate and consistent) are implicated. Two officials issuing different start times within four minutes, the evening before the start and immediately after a meeting convened to align everyone, reflects a coordination failure. Lead: {{HU|HU-154}}. See {{HU|HU-153}}.

'''Impact.''' The reporting student was left with two arrival times the night before clinical, affecting accommodation-related planning, including medication timing, dog sitter, and sleep schedule for narcolepsy; following the 6:45 instruction risked missing the 6:30 brief.

'''Notes.''' Sub-issue of {{HU|HU-154}} (lead). Split 2026-06-06. Frazier's schedule otherwise respects the eight-hour and 4:30 PM limits; the documented issue is the conflicting start times.

<span id="HU-154b"></span>