Editing Herzing Issues: Technology, LMS, and Platforms (section)

=== HU-043: At start of Clinical IV (May 4, 2026), multiple students' course appeared with instructor (Professor Celia) who then disappeared along with all course announcements ===
{| class="wikitable" style="width:100%"
! style="width:12em" | Severity
| Medium
! style="width:12em" | Status
| CONFIRMED
|-
! Issue type
| Process Gap / Student Communication Failure
! Date added
| 2026-05-04
|-
! Owner
| colspan="3" | IT Department / Academic Affairs
|}
'''Finding.''' At the start of Clinical IV (May 4, 2026), multiple students' course appeared with an instructor (Professor Celia) who then disappeared along with all course announcements; students had no assigned instructor at the start of a clinical course.

'''Evidence.''' MSN-DE DEC 2026 COHORT GroupMe (May 4, 2026): Student AG, Student BD, Student BC, and Student C all confirmed their Clinical IV instructor had disappeared and announcements were deleted. Student CU asked whether anyone else had Beasley, noting her announcement from the previous day had disappeared overnight. Student J noted that the professor seen that morning was no longer listed on the course, and the announcement was gone with her.

'''Reported statement.''' Student CU and Student J described the clinical instructor's announcement disappearing overnight and expressed frustration that the professor who had posted that morning was no longer listed on the course, taking the announcement away along with the instructor.

'''Standards.''' ACEN Standard 5: faculty must be sufficient in number and qualified; students must have consistent, accessible faculty for program courses. Handbook p.18 Chain of Communication. Losing a clinical course instructor on the first day of the semester, with no advance notice and deleted announcements, deprives students of the orientation, syllabus, and clinical expectations they need to begin clinical safely.

'''Impact.''' Students beginning Clinical IV had no instructor on day one, no access to course announcements, and no ability to email the prior instructor through Canvas. The loss of a clinical instructor at the start of a clinical course creates both academic and patient safety risks.

'''Notes.''' This occurred on May 4, 2026, the first day of the next semester. Multiple students in the GroupMe noted confusion about assignments and whether they had Sherpath requirements. The faculty transition was handled with no advance communication.

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