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Herzing Issue Tracker: Sources and References
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== Email Correspondence == * Email: the reporting student to Dr. Prashad / Dr. Black / Dr. Brown / Dr. Gregg re duplicate work; Dr. Tressler reply May 5, 2026; Dr. Prashad reply May 6, 2026; Dr. Laban reply May 6, 2026, May 4 through 6, 2026 * Email chain re NSG525 Duplicate Quiz Answers, the reporting student to Dr. Gombar / Dr. Gregg; Dr. Gombar and Dr. Gregg replies, May 2026 * Email thread "duplicate answers on Week 1 Pathophysiology Review," Sandra Russell J.D. BSMT (ASCP) to Dr. Ashley Jennings DNP MSNEd APRN FNP (Adjunct Faculty); Dr. Jennings reply confirming inaccuracy sent to leadership, May 5, 2026 * Email: Celia Pfaff (cpfaffjump@herzing.edu) to Student AG re resignation effective that morning, May 2026 * Email: Christina Kennedy (chrkennedy@herzing.edu) to the reporting student re clinical placement and role transition, May 7, 2026 * Email: Ariel E. Warner, Potomac Law Group PLLC, to the reporting student re ProctorU / Meazure Learning claims and records hold, May 7, 2026 * Email: Sandy Russell J.D. BSMT to Dr. Ashley Jennings DNP re duplicate quiz answers, Pathophysiology Review, May 5, 2026 * Grade Appeal Decision, academicappeals@herzing.edu to the reporting student, April 24, 2026 * Accommodation Request email, the reporting student ([email redacted]) to ada@herzing.edu, emthompson@herzing.edu, ppitts@herzing.edu, rprashad@herzing.edu re clinical schedule as 8-hour shifts, November 9, 2025 * Accommodation Plan emails, Dr. Laban (December 2025): "250% time testing link"; ProctorU accommodation reminder (April 28, 2026): "NSG521 RN Fundamentals NGN Final Exam 2026 Spring C Accommodations 250%"; October 2025: 200% time on timed testing * Financial Aid emails, fa@herzing.edu to the reporting student, July 22, 2025 and July 29, 2025 re documentation requests * McChesney / the reporting student email chain re Grad Plus Loan backend correction, March through April 2026 * Email: the reporting student to Emilie Thompson and IT re screen reader incompatibility with Outlook and IT blocking external accessibility software, April 28, 2026 * Bookstore email thread re scrubs size issue, the reporting student and Jeanette Ward (Bookstore Admin), September 2025 through January 2026 * Email chain: the reporting student to Dr. Rachel Powell / Student A / Student AA re Meeting, May 26 to 27, 2026 (clinical placement regional fragmentation, advisor misconduct, student distress) * Email from Student A re Urgent: Clinical Rotation Assignment Still Incorrect, May 25 to 26, 2026 (communicating since 5/12/26; clinical begins 5/28/26; Group K vs Group H error; IT confirmed fix takes less than a minute) * Herzing University Weekly Report, Week Ending May 17, 2026, the reporting student * Enrollment emails to [email redacted], July 14, 2025 * IT Support Ticket INC0479039, July 14, 2025, IT staff notation re enrollment system access issue * Email thread: the reporting student to Dr. Danielle Laban, ADA, Emilie Thompson, David Steele, Shannon Bishop, Dr. Stephanie Black, Dr. Raywattie Prashad, Dr. Stacey Gombar, Dr. Nicole Franklin, ProctorU Compliance, and Meazure Learning, subject Exam and Fw: Exam, July 15, 2026 (proctor remote control of student device; magnification and read aloud disabled mid-exam) * Email: Dr. Danielle Laban to the reporting student and others, July 16, 2026, 4:45 PM (Elsevier identified as probable root cause; grade appeal requirement waived) * Written call summary: Dr. Stacey Gombar to the reporting student, July 15, 2026 (recap of same-day telephone call regarding the NSG524 Exam II disruption) * Email thread: the reporting student, Dr. Danielle Laban, and Emilie Thompson, subject URGENT and Re: [EXTERNAL] URGENT, July 20 through July 24, 2026 (unresolved accessibility failure; Elsevier investigation; July 24 device settings explanation and the reporting student's dispute of it) * Audio recording: New Recording 22.m4a, submitted by the reporting student July 21, 2026 (support call during which the reporting student reported a panic attack) * Email: Meazure Learning Compliance to the reporting student, subject Fw: July 1, 2026 Exam Administration (acknowledgment of an inadvertent PRO Proctor scheduling error), with the reporting student's forwarding message listing five additional delayed exam dates * Email thread: Meazure Learning support ticket 8041745, subject Re: Reschedule Exam, June 2026 (weather related no-show, reschedule refusal, and wrong exam reviewed) * Email thread: the reporting student, Dr. Raywattie Prashad, and Dr. Kellie Soles, subject Re: Grade Change for NSG521 and Grade Change (Incomplete grade mechanics; instructor of record not notified of an additional HESI retake) * Email: Dr. Nicole Franklin to the reporting student, cc Dr. Danielle Laban, subject Spring 2026 NSG521 Final Exam appeal (ProctorU admission of fault; Dr. Stephanie Black approval of a retake) * Email: Dr. Nicole Franklin to the reporting student, subject CARES Case: Follow-up, June 5, 2026, 8:36 AM, and the reporting student reply of the same date, 3:28 PM (retake request not approved; stated intent to file with OCR and state boards of nursing) * Email: Heather Klanderman to nursing students, subject Welcome from Your New Clinical Placement and Compliance Coordinator, July 2, 2026, 9:00 AM, and same-day retraction message * Email thread: Intensives Online, Ilma Stipanovic, and the reporting student, subject Fall 2026, Brookfield, WI: Intensive II Registration Now Open, July 23 through July 26, 2026 (registration opened without clinical schedules or Nashville dates; service animal location accommodation dispute) * Email: Heather Gregg to the reporting student, cc Jessica Tressler and Dr. Raywattie Prashad, subject Supplemental Materials for Sim Day, August 4, 2026, 10:02 AM (faculty states she does not have access to the session PowerPoint presentations), and the reporting student reply of the same date, 10:15 AM * Email: the reporting student to Dr. Danielle Laban, Dr. Raywattie Prashad, Heather Gregg, ADA, Emilie Thompson, and David Steele, subject Sims, August 4, 2026, 9:09 PM (virtual simulation slides not provided 24 hours in advance; screen share pixelated and incompatible with screen reader and zoom) * Email thread: Heather Gregg, Dr. Raywattie Prashad, and the reporting student, subject V-Sim Make Up, August 4, 2026 (make-up hours arrangement and accommodation applicability) * Email thread: Starr Williams-Headen and Student A, subject Fall 2026 Clinical Schedule and Planning (employer based preceptor proposal; student request for a program secured placement), provided as screenshots by the reporting student * Relayed email text: Student A to Starr Williams-Headen re Fall 2026 clinical scheduling, level appropriate placement, and advance site notification, relayed to the reporting student by text message
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