Editing Herzing Issues: ADA and Disability Accommodations (section)

=== HU-004: The reporting student's ADA request for advance notice of testing procedure changes not responded to before exam ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| Critical
! Status
| CONFIRMED
|-
! Issue type
| Process Gap
! Date added
| 2026-04-30
|-
! Owner
| colspan="3" | Disability Services / Academic Appeals
|}
'''Finding.''' The reporting student's ADA request for advance notice of testing procedure changes was not responded to before the exam.

'''Evidence.''' Per the tracker's evidence, student email to academicappeals@herzing.edu (2026-04-25, 2026-04-27, 2026-04-27 second follow-up). The grade appeal response said the inbox is not monitored. (Source Group: Prelicensure Student Handbook 2026 (SICCED09255468); Defense Bundles 2026-04-29 / 2026-04-30.)

'''Reported statement.'''
<blockquote>I'm going to request an accommodation that if there is any changes to the testing procedures or rules that I'd be notified in advance. I believe this is a reasonable accommodation that complies with the requirements of the ADA.</blockquote>

'''Standards.''' ADA/Section 504; 34 CFR §104.44; ''Alexander v. Choate'', 469 U.S. 287 (1985): institutions must engage in an interactive process with students regarding accommodation requests. Failure to respond constitutes a failure of the interactive process.

'''Impact.''' The student entered an 8 AM exam without confirmation that all requirements were met. The ADA interactive process obligation was not fulfilled. Documented anxiety and panic disorder make unresolved procedural uncertainty particularly harmful.

'''Notes.''' The reporting student has documented Bipolar II disorder, BPD, GAD, Panic Disorder, narcolepsy, sleep apnea, ADHD, and dysgraphia (confirmed in a November 9, 2025 email and October 2025 ADA plan emails).

<span id="HU-005"></span>