Editing Herzing Issues: Faculty Instruction and Curriculum Design (section)

=== HU-130: NSG633-7H (2253A18) Safety and Quality: Faculty and Course Information page is a blank unfilled template, with Instructor Name, eMail, Phone, Office Hours, Virtual, Campus, Expectations, Location, Days of the week, and Times all empty; students have no faculty contact information as of Week 3, May 21, 2026 ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| Medium
! Status
| CONFIRMED
|-
! Issue type
| Faculty Information Page Not Completed / Student Contact Information Missing
! Date added
| 2026-05-21
|-
! Owner
| colspan="3" | NSG633 Faculty / Dr. Tressler / Dr. Prashad
|}
'''Finding.''' Per the tracker's evidence, the Faculty and Course Information page for NSG633-7H (2253A18), Safety and Quality, was a completely blank template as of May 21, 2026, week three of the semester, with every field, including Instructor Name, eMail, Phone, Virtual Office Hours, Campus Office Hours, Expectations, Campus Location, Days of the week, Times, and Lab Location, showing only placeholder template labels with no populated content. Students in NSG633-7H have no way to identify their instructor by name, contact them by email or phone, or know when office hours are held. The course also shows Proctorio listed in the navigation sidebar as the exam proctoring tool, distinct from ProctorU/Meazure Learning used in other courses, which may create additional student confusion.

'''Evidence.''' Canvas screenshot, NSG633-7H, 2253A18, Pages, Faculty and Course Information, May 21, 2026, showing all fields blank. Source Group: Canvas screenshot, NSG633-7H, 2253A18 Faculty and Course Information page, May 21, 2026, the reporting student.

'''Reported statement.''' <blockquote>Instructor Name: [blank]; eMail: [blank]; Phone: [blank]; Virtual Office Hours: [blank]; Campus Office Hours: [blank]; all fields contain only unfilled template placeholder labels.</blockquote>

'''Standards.''' ACEN Standard 5: students must have access to qualified, identifiable faculty and be able to contact them. A Faculty and Course Information page with no faculty name, email, or office hours in week three means students cannot identify or contact their instructor. 34 CFR §668.14 (administrative capability): institutions must maintain functional administrative infrastructure including faculty contact information. The blank page also undermines the chain of communication process ({{HU|HU-114}}); students cannot follow chain of communication to their faculty if they do not know who that faculty member is.

'''Impact.''' Students in NSG633-7H could not contact their instructor for week three questions, assignment clarification, or academic support. Any student needing help had to bypass the faculty first chain of communication because the faculty member was unidentifiable from the course page. The course's use of Proctorio in the navigation sidebar, distinct from the ProctorU and Meazure Learning tools used in other courses, added a further proctoring system inconsistency for students preparing for exams.

'''Notes.''' NSG633-7H, 2253A18 is identified as Safety and Quality. The course uses Proctorio for secure exams while other courses in the program use ProctorU or Meazure Learning, an undisclosed proctoring system inconsistency across courses in the same program. Cross-reference: {{HU|HU-043}} (Clinical IV instructor absent day one), {{HU|HU-045}} (faculty non-responsiveness), {{HU|HU-103}} (high faculty turnover), {{HU|HU-117}} (Celia Pfaff resignation day one), {{HU|HU-114}} (chain of communication directives).

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