Editing Herzing Issues: Clinical Placement (section)

=== HU-132a: Three online MSN-DE students with parallel clinical-placement problems were split across regions, so they could not meet collectively with the Director of Clinical Placement ===
{| class="wikitable" style="width:100%"
! style="width:12em" | Severity
| High
! style="width:12em" | Status
| CONFIRMED
|-
! Issue type
| Regional Fragmentation of Online Students
! Date added
| 2026-05-27 (split 2026-06-06)
|-
! Owner
| colspan="3" | Dr. Rachel Powell DNP RN (Director of Clinical Placement and Compliance, National Online)
|}
'''Finding.''' The reporting student attempted to arrange a group meeting with Dr. Rachel Powell to address parallel clinical-placement concerns affecting himself, Student A, and Student AA, all enrolled in the same online MSN-DE program. Dr. Powell declined to include Student A and Student AA, stating they do not reside in a state within the National (Online) region and must meet with their respective directors. The reporting student responded that it makes little sense for online students not to be in the National (Online) region and that the split breaks continuity, forcing three students with the same institutional problem into parallel conversations with different administrators.

'''Evidence.''' Dr. Powell, May 27, 2026, 10:04 AM, stated she would meet with the reporting student since he resides in a state within her region, but that neither Student A nor Student AA resides in a state within the National (Online) region, so they must meet with their respective directors. The reporting student's reply, May 27, 2026, 10:10 AM, stated it does not make sense for them not to be in the National (Online) region since they are both online students, and that the split breaks down continuity. Source Group: Email chain, May 26 to 27, 2026.

'''Reported statement.'''
<blockquote>I will meet with you, the reporting student, as you reside in a state within my region. However, neither Student A nor Student AA resides in a state within the National (online) region.</blockquote>

'''Standards.''' ACEN Standard 5 requires consistent clinical infrastructure and support for all students in a program regardless of location. HLC Criterion 2.C requires clear, consistent processes for student concerns. 34 CFR 668.14 (administrative capability) is also implicated. Fragmenting an online program's students across regions for clinical oversight means the same complaint is processed through multiple parallel channels rather than at the program level. Lead: {{HU|HU-132}}.

'''Impact.''' Student A and Student AA, experiencing the same problems as the reporting student, could not participate in the same conversation with the same administrator, producing several parallel conversations instead of one institutional response to a systemic problem.

'''Notes.''' Sub-issue of {{HU|HU-132}} (lead). Split 2026-06-06.

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