Editing Herzing Issues: Proctoring and Testing (section)

=== HU-174: Dr. Stacey Gombar (Adjunct Professor, NSG524) forwarded the reporting student the ProctorU link for the NSG524 Mental Health Nursing Exam 2 (250% accommodation; exam window July 13 to July 19, 2026) while stating she was still waiting on the link for Exam 1; the reporting student asked to complete Exam I and remediation before Exam II so he could identify and address his deficiencies first, then followed up repeatedly; faculty had no updates and were told to wait for further advisement, so the Exam 1 link remained unprovided and the requested sequencing could not be scheduled ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| High
! style="width:14em" | Status
| CONFIRMED
|-
! Issue type
| Approved or Requested Accommodation Exam Retake Not Operationalized; Exam 1 (250%) ProctorU Link Not Provided While Exam 2 Link Issued; Multi-Week Delay With No Updates
! Date added
| 2026-06-15
|-
! Owner
| colspan="3" | Dr. Stacey Gombar (Adjunct Professor, NSG524) / NSG524 course lead and program leadership / Elizabeth Dwyer (Learning Solutions Integrations Specialist) / Herzing Testing and Accommodations / Dr. Raywattie Prashad (Program Chair)
|}
'''Finding.''' Elizabeth Dwyer issued the ProctorU accommodation link for ONL: HU NSG524 Mental Health Nursing Exam 2 2026 Summer C Accommodations 250%, designated for the reporting student, with an exam window of Monday July 13, 2026 12:00 AM CDT to Sunday July 19, 2026 7:00 PM CDT. Dr. Stacey Gombar forwarded that Exam 2 link to the reporting student and stated she was still waiting on the link for Exam 1. The reporting student replied asking to complete Exam I and remediation before Exam II so that he could see what deficiencies he had and address them, and asked how Exam I could be scheduled first. He followed up at least twice asking for updates on the Exam 1 link and stating he would really like to take Exam I before Exam II. Dr. Gombar responded that she would wait for further advisement as to when the link would be received, and later that she did not have any updates, that she was told to wait and the link would be sent out, and that she had been in contact with her course lead and leadership and was watching closely for it. Dr. Stephanie Black's automatic reply indicated she was out of the office for onsite meetings. The result is that the accommodated Exam 1 retake plus remediation that the reporting student requested to take before Exam II could not be scheduled because the Exam 1 testing link had not been provided, while the Exam 2 link issued normally. The student reports that Dr. Prashad previously approved the retake of Exam I in NSG524 Mental Health; the June 15 thread documents the request and the missing link but does not itself contain the approval language, so that approval is recorded here per the student's reference and the prior NSG524 appeal and exam cluster ({{HU|HU-163}} and {{HU|HU-166}}) and is flagged for verification against the approval record.

'''Evidence.''' Email from Elizabeth Dwyer (Learning Solutions Integrations Specialist) providing the accommodation exam link for NSG524 Mental Health Nursing Exam 2, June 15, 2026, 12:35 PM. Forward from Dr. Stacey Gombar to the reporting student. Reply from the reporting student to Dr. Gombar, Dr. Laban, Dr. Prashad, and Dr. Black requesting Exam I and remediation before Exam II. Follow-up emails from the reporting student. Replies from Dr. Gombar stating she was waiting for further advisement and had no updates. Automatic reply from Dr. Stephanie Black indicating she was out of the office for onsite meetings.

'''Reported statement.'''
<blockquote>[Dr. Gombar:] I am forwarding the link to sign up for Exam 2. I am still waiting on the link for Exam 1. [the reporting student:] I am going to request the ability to do exam I and remediation prior to exam ii so that I can see what deficiencies I have and address them. [Dr. Gombar:] I do not have any, I was told to wait and the link would be sent out. Please be assured that I have been in contact with my course lead and leadership, and am watching closely for it.</blockquote>

'''Standards.''' ADA, 42 U.S.C. 12101 et seq.; Section 504 of the Rehabilitation Act, 29 U.S.C. 794, with 34 C.F.R. 104.44 (postsecondary academic adjustments and auxiliary aids, which are to be provided in a timely and effective manner); 34 C.F.R. 668.14 (administrative capability, including reliable and timely operational processes); HLC Criterion 2.A (integrity, including fair and reliable processes for accommodated students) and Criterion 4.B (reliable assessment processes); ACEN Standard 4 (fair academic standards and policies). Issuing the Exam 2 accommodation link while the Exam 1 accommodation link remained outstanding, with the assigned faculty unable to obtain it and directed to wait, is a timeliness and effective-access concern, particularly where the student requested to complete Exam I and remediation before Exam II. This entry does not assert a violation and records the matter for review and verification.

'''Impact.''' If the Exam 1 (250%) link is not provided in time to complete Exam I and remediation before the Exam 2 window opens on July 13, 2026, the student loses the requested and reportedly approved sequencing, loses the opportunity to identify and address deficiencies before Exam II, and is pushed toward sitting Exam II without the intended remediation. The delay also shifts the burden of repeated follow-up onto the student and onto an adjunct professor who does not have the access needed to resolve it.

'''Notes.''' Exam: ONL: HU NSG524 Mental Health Nursing Exam 2 2026 Summer C Accommodations 250%. The Exam 2 window is Mon 07/13/26 12:00 AM CDT to Sun 07/19/26 7:00 PM CDT, designated for the reporting student. As of the June 15, 2026 thread, the Exam 1 link had not been issued. Dr. Gombar stated she was in contact with her course lead and program leadership and was watching for the Exam 1 link. Dr. Stephanie Black's automatic reply indicated she was out of the office for onsite meetings. Per the student, Dr. Prashad previously approved the Exam I retake in NSG524 Mental Health and the delay in providing the new link has extended over several weeks; the approval itself is referenced and flagged for verification, since the June 15 thread documents the request and the missing link but not the approval language. CONFIRMED for the documented facts of the email thread. Added 2026-06-15.

Student: The reporting student.

Source Group: Email thread, subject HESI Exam ProctorU Link, ONL: HU NSG524 Mental Health Nursing Exam 2 2026 Summer C Accommodations 250%, among Elizabeth (Lizz) Dwyer (Learning Solutions Integrations Specialist), Dr. Stacey Gombar (Adjunct Professor, NSG524), the reporting student, Dr. Danielle Laban, Dr. Raywattie Prashad (Program Chair), and Dr. Stephanie Black (Dean of Prelicensure Nursing); original message Monday, June 15, 2026 12:35 PM CDT; provided by the reporting student.

Cross-References: {{HU|HU-163}} (NSG524 Mental Health 250% exam blocked by weather, marked no-show, appeals and makeup process; lead cluster), {{HU|HU-166}} (NSG524 grade-appeal thread; Bishop and Prashad conflicting appeal instructions), {{HU|HU-167}} (NSG523 Exam 1; no ProProctor available on the weekend; accommodation testing-access disparity), {{HU|HU-155}} (NSG521 Fundamentals final retake denied), {{HU|HU-156}} (proctoring supports declined), {{HU|HU-157}} (CARES case closure).

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