Editing Herzing Issues: Clinical Intensives and Simulation (section)

=== HU-183: Fall 2026 Intensive II registration opened without students knowing their clinical schedule and without Nashville specific session dates provided, undermining an informed registration decision ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| Medium
! Status
| CONFIRMED
|-
! Issue type
| Registration Process Requires a Decision Before Necessary Scheduling Information Is Available
! Date added
| 2026-07-26
|-
! Owner
| colspan="3" | Intensives Online team / Savannah Wilcox (Intensive Student Coordinator, Brookfield) / Catherine Gray (Intensive Student Coordinator, Nashville)
|}
'''Finding.''' Per the tracker's evidence, on July 23, 2026, Herzing's Intensives Online team opened registration for the Fall 2026 Intensive II sessions, giving students six weeks to select a session, with registration closing August 31, 2026, or sooner if any session reached its 36-student capacity. The announcement listed six Brookfield, Wisconsin session date ranges (single week and dual weekend formats) running from November 9, 2026 through December 10, 2026, and associated hotel information, but did not include specific Nashville session dates in the body of the email, even though a Nashville-based Student Coordinator, Catherine Gray, was listed as a point of contact. The reporting student replied the same evening that he did not yet know his clinical schedule and could not sign up for an intensive session without it, and separately noted that he did not see dates listed for the Nashville campus. The email acknowledged that intensives and clinical experiences are separate requirements handled by separate teams that cannot assist with each other's scheduling questions, which does not resolve the practical problem of needing both schedules to make a single, informed registration choice within a capacity-limited, first-come, first-served window.

'''Evidence.''' Email, Intensives Online to students, Jul 23, 2026, 7:06 PM: intensive registration announcement, six-week registration window closing August 31, 2026, 36-student session capacity, and six listed Brookfield session date ranges. The reporting student, email reply, Jul 24, 2026, 9:41 PM: statement that he could not schedule without knowing his clinical schedule and that he did not see dates for the Nashville campus. Source Group: email thread, subject Fall 2026, Brookfield, WI: Intensive II Registration Now Open, Important Information and Next Steps, from Intensives Online (Herzing University) to students, Thu Jul 23, 2026, 7:06 PM, with attachments (Brookfield Student Intensive Frequently Asked Questions, Intensives Signup Instructions for Online Students); the reporting student reply, Fri Jul 24, 2026, 9:41 PM; provided by the reporting student.

'''Reported statement.''' <blockquote>How are we supposed to schedule this when we do not yet have our clinical schedule? Also, I don't see the dates for the Nahville campus.</blockquote>

'''Standards.''' 34 CFR 668.14 (administrative capability, including coordination of institutional processes so students can reasonably comply with them) and HLC Criterion 2.A (clear and accurate communication to students). A capacity-limited, deadline-driven registration process that depends on information the institution's own separate clinical scheduling team has not yet released risks students making uninformed choices or losing a preferred session slot through no fault of their own. Cross-reference the existing clinical schedule instability entries in this tracker for the broader pattern of short-notice clinical scheduling.

'''Impact.''' Students, including the reporting student, risk registering for an intensive session that conflicts with a clinical schedule not yet released, or delaying registration until a preferred session fills to capacity given the 36-student-per-session limit and first-come, first-served structure. This compounds the previously documented pattern in this tracker of short-notice and shifting clinical scheduling.

'''Notes.''' Recommend requesting written confirmation of the specific Nashville campus Intensive II session dates, since none were included in the July 23, 2026 announcement despite a Nashville coordinator being listed as a contact, and requesting that Herzing release clinical schedules before or concurrent with intensive registration windows in the future. Cross-References: the existing tracker entries documenting short-notice clinical scheduling and its impact on the reporting student's accommodation-related planning (the June 4, 2026 meeting group); {{HU|HU-184}} (the related ADA and location dispute arising from this same registration cycle).