Editing Herzing Issues: Technology, LMS, and Platforms (section)

=== HU-112a: Quiz questions contain duplicate identical answer choices that make the keyed answer undefined, across at least two Week 1 courses (NSG525 and the Pathophysiology Review) ===
{| class="wikitable" style="width:100%"
! style="width:12em" | Severity
| High
! style="width:12em" | Status
| CONFIRMED
|-
! Issue type
| Assessment Validity: Duplicate Answer Choices
! Date added
| 2026-05-07 (split 2026-06-06)
|-
! Owner
| colspan="3" | Faculty / IT / Academic Affairs
|}
'''Finding.''' Two NSG525 Week 1 quiz questions contained duplicate identical answer choices: Question 9 (a select-all-that-apply item) listed Increased body temperature as both the first and fifth choice, and Question 7 (a single-select item) listed Respiratory acidosis as both the third and fourth choice, so the student cannot know which identical option the system treats as correct. The same problem appeared in the Week 1 Pathophysiology Review, a different course, where a student raised it with adjunct faculty member Dr. Ashley Jennings, who replied that she had sent the inaccuracy to leadership and could not unilaterally throw out questions or curve the quiz, establishing the problem as systemic across at least two courses in the same week.

'''Evidence.''' Screenshots from the reporting student, May 7, 2026 (NSG525 Week 1 Canvas quiz, Questions 7 and 9). Email thread on the Week 1 Pathophysiology Review: Sandra Russell J.D., BSMT (ASCP) to Dr. Ashley Jennings DNP MSNEd APRN FNP (Adjunct Faculty), May 5, 2026, 11:02 PM, and Dr. Jennings's reply at 11:17 PM. Source group: NSG525 Week 1 quiz screenshots (May 7, 2026); Pathophysiology Review email thread (May 5, 2026).

'''Reported statement.''' <blockquote>I understand this can be frustrating and I have sent this inaccuracy to leadership. Unfortunately, I cannot make the decision to throw out questions or curve the quiz.</blockquote>

'''Standards.''' ACEN Standard 4 (assessment instruments must be accurate, valid, and clearly worded); 34 C.F.R. 668.14 (administrative capability, including quality control over graded assessment content). A question with two identical options cannot reliably measure knowledge. Lead: {{HU|HU-112}}. Extends {{HU|HU-100}} (EAQ errors) to a third assessment type, Canvas quizzes.

'''Impact.''' A student who selects the clinically correct answer may or may not receive credit depending on which identical option the system has keyed, an outcome determined by system error rather than knowledge; in a program where a fraction of a point can trigger a delay and retake, this is direct academic and financial harm.

'''Notes.''' Sub-issue of {{HU|HU-112}} (lead). Split 2026-06-06. The clinically correct answer to Question 7 (respiratory acidosis) is identifiable from the values, but the duplicate option makes the keyed answer indeterminate.

<span id="HU-112b"></span>