Editing Herzing Issues: ADA and Disability Accommodations (section)

=== HU-054a: Herzing Outlook web email is inaccessible to the student's screen reader ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| Critical
! Status
| CONFIRMED
|-
! Issue type
| Accessibility Barrier: Primary Institutional Email Inaccessible to Screen Reader
! Date added
| 2026-05-04 (split 2026-06-06)
|-
! Owner
| colspan="3" | IT Department / ADA Coordinator
|}
'''Finding.''' The Herzing Outlook web email system is not compatible with the student's screen reader, leaving him unable to use the institution's primary communication channel.

'''Evidence.''' Email from the reporting student to Emilie Thompson and IT (April 28, 2026) stating the screen reader software is not compatible with Outlook and does not work well.

'''Reported statement.'''
<blockquote>Unfortunately the screen reader software is not compatible with Outlook and does not work well.</blockquote>

'''Standards.''' ADA/Section 504; Section 508 of the Rehabilitation Act (29 U.S.C. §794d), requiring institutional electronic information to be accessible. Lead: {{HU|HU-054}}. Expands {{HU|HU-005}} (screen reader incompatibility).

'''Impact.''' The student cannot reliably use Herzing's primary institutional communication channel, affecting access to faculty, time-sensitive notices, and academic communications.

'''Notes.''' Sub-issue of {{HU|HU-054}} (lead). Split 2026-06-06.

<span id="HU-054b"></span>