Editing Herzing Issues: Enrollment, Registration, and Billing (section)

=== HU-164a: Reported automatic re-enrollment in a class while a grade appeal was open, which the reporter states was unnecessary (not a prerequisite or corequisite) and created exposure to being charged twice for the same class ===
{| class="wikitable" style="width:100%"
! style="width:14em" | Severity
| Medium
! Status
| POSSIBLE
|-
! Issue type
| Automatic Re-enrollment During an Open Appeal (reported)
! Date added
| 2026-06-06
|-
! Owner
| colspan="3" | Herzing Academic Advising / Registrar
|}
'''Finding.''' The reporter states that, with a grade appeal open for a class, she was automatically re-enrolled in that same class for Term B. She states she raised a concern about being charged twice for the class if the appeal took longer than expected, and that her advisor agreed to look into backing her out while telling her not to engage in the class. She states the class was not a prerequisite or corequisite, so the immediate re-enrollment was unnecessary.

'''Evidence.''' Reporter Student I, Herzing Direct Entry MSN Facebook group, comment thread on [post link redacted], describing automatic re-enrollment for Term B during an open appeal and her stated concern about a double charge.

'''Reported statement.''' Reporter Student I stated that she had an open grade appeal for a class and was automatically re-enrolled in the same class for Term B, and that she raised concern about being charged twice for the class if the appeal took longer than expected.

'''Standards.''' Raises a concern under the institution's enrollment, registration, and tuition policies and under administrative-capability expectations (34 C.F.R. 668.14): automatically re-enrolling a student in a course that is the subject of an open appeal, where the course is not a prerequisite or corequisite, can expose the student to duplicate tuition charges. Recorded for review, not as a finding. Lead: {{HU|HU-164}}.

'''Impact.''' If accurate, the automatic re-enrollment set up the double-charge exposure that the reporter says later materialized.

'''Notes.''' Sub-issue of {{HU|HU-164}} (lead). Reported account, unverified. Documented 2026-06-06.

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