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Herzing Issues: Workload and Student Communication
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=== HU-168d: Dr. Tanetshia Brown stated in her June 15 email that she had sent an email weeks earlier about the required screenshot not showing the exam date as instructed, but no documented resubmission opportunity or deadline extension was established before the exam was graded at 0 === {| class="wikitable" style="width:100%" ! style="width:12em" | Severity | Medium ! style="width:12em" | Status | CONFIRMED |- ! Issue type | Weeks-Old Screenshot-Requirement Notification Not Resolved Before Grade Entry ! Date added | 2026-06-15 |- ! Owner | colspan="3" | Dr. Tanetshia Brown (Adjunct Faculty, NSG523) |} '''Finding.''' Per the tracker's evidence, in her June 15 email, Dr. Tanetshia Brown stated that she had sent an email weeks earlier regarding the screenshot upload requirement: the screenshot submitted by the reporting student did not show the date of the exam as instructed on the assignment. Despite this weeks-old communication, no documented resubmission opportunity, corrective deadline, or grace period appears to have been established before Dr. Brown entered the 0 on June 15. The HESI report confirms the exam was taken on June 13, 2026, before the June 14 due date. The assignment required a screenshot showing the exam date as a separate deliverable from the Elsevier score. The student apparently submitted a screenshot but it did not satisfy the date-visibility requirement. The absence of a documented opportunity to correct and resubmit this administrative deliverable before the 0 was recorded is a fair-process concern. '''Evidence.''' Dr. Tanetshia Brown email (6/15/2026 1:13 PM). (Source Group: Canvas submission screenshot (NSG523-7E Unit 6: HESI Exam 1, Jun 15, 2026, 3:22 PM); email from Dr. Tanetshia Brown to the reporting student (Mon 6/15/2026 1:13 PM, marked High Importance); Canvas dashboard screenshots (Jun 15, 2026, 3:36:06 PM and 3:36:21 PM); HESI Assessment Results report (HU NSG523 Med Surg Nursing I Exam 1, Student: the reporting student, Delivery ID 905079, exam date 06/13/2026, printed 06/15/2026 8:25:03 PM); provided by the reporting student.) '''Reported statement.''' <blockquote>I also sent you am email weeks ago about uploading the date that you were planning to take the exam as the screenshot that you uploaded did not show the date of the exam as instructed on the assignment.</blockquote> '''Standards.''' HLC Criterion 2.A (fair and clearly communicated academic standards and processes); 34 C.F.R. 668.14 (administrative capability). Where an instructor is aware weeks in advance that a deliverable is deficient but a 0 is entered without an opportunity to cure, the process raises a fairness and notice concern, particularly where the underlying exam was completed and scored at the maximum Conversion Score. Lead: {{HU|HU-168}}. '''Impact.''' The 0 on a 100-point assignment for a weeks-old unresolved screenshot issue, rather than for non-completion of the exam, is the proximate cause of the 69-percentage-point course grade drop documented in {{HU|HU-168c}}. '''Notes.''' Sub-issue of {{HU|HU-168}} (lead). CONFIRMED that the weeks-old notification existed (per Dr. Brown's email) and that the 0 was entered without a documented resubmission opportunity. Whether the reporting student received and had the opportunity to act on the prior email is not established from the available evidence; the concern is documented at the institutional process level. Documented 2026-06-15.
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