Editing Mental Health and Psychosocial Nursing – LPN Flashcards (section)

== Therapeutic Communication Basics ==

;Give three therapeutic techniques with an example of each
:Open-ended question ("Tell me what has been happening at home"), reflecting ("You feel angry when your family visits"), and making observations ("You are pacing and clenching your fists"). Silence and offering self ("I will sit with you for a while") also count.

;Name four responses that block communication
:False reassurance ("Everything will be fine"), giving advice ("If I were you..."), asking "why" (it demands justification), and changing the subject or minimizing ("Other people have it worse"). Approval, disapproval, and defending the staff also block communication.

;Can the LPN share client information with a visitor who says she is a close friend?
:No. Client information, including whether the person is a client at all, is confidential and is not released without the client's authorization. Decline politely and refer the visitor to the client or the registered nurse.