Editing Herzing Issues: ADA and Disability Accommodations (section)

== Overview ==
This article collects 39 tracker entries dated from April 30, 2026 through September 13, 2026. The severity mix skews toward the high end: most entries are rated Critical or High, a smaller number are Medium, and only one, {{HU|HU-003}}, carries a status of POSSIBLE rather than CONFIRMED. The entries cluster around several recurring problems. Proctoring vendor conduct is the largest single thread: repeated blocking of an approved sound machine accommodation ({{HU|HU-018}}), a discrepancy between a 200 percent and 250 percent testing-time accommodation ({{HU|HU-019}}), and a multi-part 2026 pattern of ProProctor unavailability, long connection delays, and a structurally narrower testing window on the only days available to the reporting student ({{HU|HU-163a}}, {{HU|HU-167}}, {{HU|HU-167a}}, {{HU|HU-167c}}).

A second thread concerns institutional communication and accessibility infrastructure: a screen reader incompatible with the Herzing Outlook web email system, a security policy that blocked the only workaround the reporting student found, and a faculty communication directive he could not meet because of his disability ({{HU|HU-005}}, {{HU|HU-054}}, {{HU|HU-054a}}, {{HU|HU-054b}}, {{HU|HU-054c}}), together with a Disability Services contact address that routed through general Admissions ({{HU|HU-006}}) and course content embedded in images that a screen reader could not read, which cost a student credit on a completed assignment ({{HU|HU-021}}, {{HU|HU-022}}).

A third thread is the recurring characterization of approved accommodations as discretionary courtesies rather than legal entitlements, and the practical burden this shifted onto the reporting student: an unauthorized department-chair approval layer blocking a routine extension ({{HU|HU-125}}), an eight-hour clinical accommodation described as honored only "when possible" with a suggested course-failure risk for enforcing it ({{HU|HU-145}}, {{HU|HU-146}}, {{HU|HU-147}}), a written meeting follow-up that memorialized contested points as agreed ({{HU|HU-153}}), a location-exception process that treated a standing accommodation as a case-by-case request ({{HU|HU-184}}), and an acute asthma episode in which the university offered a "one time courtesy" explicitly stated not to be an ADA accommodation ({{HU|HU-197}}). Clinical scheduling and placement accommodations recur throughout ({{HU|HU-024}}, {{HU|HU-025}}, {{HU|HU-135}} and its sub-issues, {{HU|HU-193}}), as do disputes over advance provision of synchronous session materials required by a written accommodation letter ({{HU|HU-189}}, {{HU|HU-192}}) and a software behavior that put an approved read-aloud accommodation at risk of being mistaken for academic dishonesty ({{HU|HU-186}}). The owners named most often across this set are Disability Services and the ADA and Title IX Coordinators (Emilie Thompson for ground students, Rachel Dalmont for online students), Dr. Danielle Laban, Dr. Raywattie Prashad, and the IT Department, with ProctorU Inc. d/b/a Meazure Learning named as a recurring vendor. The set closes with two entries documenting an active U.S. Department of Education Office for Civil Rights investigation and an updated diagnosis of Autism Spectrum Disorder ({{HU|HU-197}}, {{HU|HU-198}}).